Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using HomeAssure's services, website, or engaging with our team, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services. These terms constitute a legally binding agreement between you and HomeAssure.

2. About HomeAssure

HomeAssure is a professional home inspection and legal services company based in Hyderabad, Telangana. We are committed to providing comprehensive, reliable, and professional services to help you make informed property decisions.

Business Address: WeWork Krishe Emerald, Kondapur Main Road, Laxmi Cyber City, Whitefields, Kondapur, Hyderabad, Telangana 500081

3. Services Provided

HomeAssure provides the following professional services:

Inspection Services:

  • Comprehensive home inspections
  • Re-inspection services
  • Dampness and moisture inspection
  • Multi-stage inspection programs
  • Accurate area measurement

Legal Services:

  • Property due diligence
  • Registration assistance
  • Legal documentation review
  • Compliance verification
  • Legal consultation

4. Service Scope and Limitations

Our inspection services are comprehensive visual inspections conducted by qualified professionals. However, please note:

What We Do:

  • Thorough visual inspection of accessible areas
  • Testing of electrical, plumbing, and HVAC systems
  • Structural assessment and safety evaluation
  • Detailed reporting with photographs and recommendations
  • Professional consultation and guidance

What We Don't Do:

  • Destructive testing or invasive procedures
  • Inspect areas that are inaccessible or unsafe
  • Provide warranties or guarantees on property condition
  • Predict future performance of systems or components
  • Provide cost estimates for repairs or improvements

5. Client Responsibilities

To ensure effective service delivery, clients are responsible for:

  • Access: Providing safe and unobstructed access to all areas to be inspected
  • Information: Sharing accurate and complete information about the property
  • Utilities: Ensuring all utilities (water, electricity, gas) are connected and functional
  • Presence: Being available during inspection when required or requested
  • Documentation: Providing necessary property documents for legal services
  • Payment: Making timely payment as per agreed terms
  • Safety: Ensuring the property is safe for our team to inspect

6. Pricing and Payment Terms

Payment Terms:

  • Payment due upon service completion
  • Advance payment may be required for certain services
  • Multiple payment methods accepted
  • Invoices provided for all services

Pricing:

  • Transparent, competitive pricing
  • No hidden fees or charges
  • Custom quotes for complex projects
  • Prices subject to change with notice

7. Scheduling and Cancellation Policy

Scheduling:

  • Services scheduled based on availability
  • Confirmation provided 24 hours before appointment
  • Flexible scheduling to accommodate client needs

Cancellation:

  • Minimum 24 hours notice required for cancellations
  • Late cancellations may incur a service fee
  • Weather-related cancellations handled case-by-case
  • Rescheduling available subject to availability

8. Limitation of Liability

HomeAssure's liability is limited to the cost of the specific service provided. We are not liable for:

  • Consequential, indirect, or special damages
  • Property damage not caused by our negligence
  • Losses arising from undisclosed or concealed defects
  • Decisions made based on our reports or recommendations
  • Third-party actions or omissions

Our maximum liability shall not exceed the total amount paid for the specific service in question.

9. Professional Standards and Insurance

HomeAssure maintains:

  • Professional liability insurance
  • Qualified and trained inspection team
  • Adherence to industry best practices
  • Continuous professional development
  • Quality assurance procedures

10. Intellectual Property

All reports, documents, and materials provided by HomeAssure remain our intellectual property. Clients receive a license to use these materials for their intended purpose but may not:

  • Reproduce or distribute without permission
  • Use for commercial purposes beyond the original intent
  • Modify or alter the content
  • Remove copyright or proprietary notices

11. Privacy and Confidentiality

We respect your privacy and maintain strict confidentiality of all client information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

12. Dispute Resolution

In the event of any disputes:

  • We encourage direct communication to resolve issues amicably
  • Mediation may be pursued before legal action
  • Disputes shall be governed by the laws of Telangana, India
  • Jurisdiction lies with the courts of Hyderabad

13. Force Majeure

HomeAssure shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other unforeseeable events.

14. Contact Information

For questions about these Terms of Service or our services, please contact us:

Email: [email protected]

Address: WeWork Krishe Emerald, Kondapur Main Road
Laxmi Cyber City, Whitefields, Kondapur
Hyderabad, Telangana 500081

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the updated terms. We recommend reviewing these terms periodically.