1. Information We Collect

At HomeAssure, we collect information you provide directly to us when you:

• Fill out our contact forms or service inquiry forms
• Request quotes for our inspection or legal services
• Subscribe to our newsletter or blog updates
• Contact us via email
• Visit our office for consultations
• Use our website and interact with our content

This information may include:

• Personal details: Name, email address, contact preferences
• Property information: Address, type, size, inspection requirements
• Service preferences and specific requirements
• Communication history and correspondence
• Website usage data and analytics

2. How We Use Your Information

We use the collected information to:

• Provide comprehensive home inspection and legal services
• Respond to your inquiries and service requests promptly
• Schedule appointments and coordinate service delivery
• Send service-related communications and updates
• Improve our services based on your feedback
• Comply with legal and regulatory obligations
• Protect our business interests and prevent fraud
• Send relevant industry updates and educational content (with consent)

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in service delivery (e.g., specialized inspectors, legal consultants)
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our clients
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

4. Data Security and Protection

We implement robust security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and digital records
• Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: File a complaint with relevant data protection authorities

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage patterns
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Service records: 7 years (as per industry standards)
• Communication records: 3 years
• Marketing data: Until you opt-out or request deletion
• Legal documents: As required by applicable laws

8. Third-Party Services

Our website may contain links to third-party services or integrate with external platforms. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: